What is VoIP?

VoIP is an acronym for Voice over Internet Protocol. In simple terms, it refers to any voice or multimedia (Video) communication that is sent over an internet connection. Fundamentally it is not that dissimilar to a traditional PBX phone system. Phone calls are still made and received, but instead of using telephone lines that are connected to your phone system, the business can use their internet connection.

Voice over IP (VoIP) solutions are designed for companies wanting to reduce their telephone costs, whilst improving their business communication processes. It just doesn’t make sense for companies to continue using traditional PBX systems that require their own dedicated ISDN or leased lines.

PABX solutions:

A  PABX (Private Automatic Branch Exchange) system is a great option for small to medium organisations with many staff members. It is essentially your own, smaller version of the phone company’s central switching office. Using a single access number with multiple lines controls all your incoming and outgoing calls, connecting outside callers with inside extension lines and internal extensions with each other. It can be tailored for your specific business needs and as your business grows it is easy to add new lines and features when you need them.

When you choose 111iT as your PABX phone system provider, you will receive:

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