Tier 2 or second-line support or administrative level support is basically more in-depth technical level support and therefore experienced and knowledgeable on a particular product or service. For this level, you should have knowledge and good experience of various operating systems and hardwares.

For multi-tier companies, level 2 based jobs are most demanded in these days. It will also give your IT career to advance your knowledge and skills.

We provide a complete package to be an expert on level 2, so it will be easier for you to get your desired job.

The Level 2 training program will advanced your skills in:

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